We deal with a wide range of issues when we move our customers and every now and then like to share out some of the more commonly ‘crowd-sourced’ problems we come across so as to help you avoid issues of your own.
This month’s edition will be a little more ‘working with a company’ focused, and some things that you can do to make sure your initial exchanges with a moving company are as on the level and pleasant as possible.
Let’s jump right in!
Not creating a budget
Anytime you move you should have a budget to help you control expenses. It’s important – not just to help you during the move, but also in helping you prepare for the move. Without a budget – how much will you know if you can cover the cost of your move in the first place? Again – seems basic, but you’d be surprised at how many people fly into moves without much of a thought.
Withholding information from your moving company
Any mover worth their salt will come to your home ahead of time for a visual inspection. This is done for a variety of reasons, but largely so that we can move your stuff out as safely as possible – not just in terms of protecting your things, but also protecting our staff.
Don’t withhold information that could jeopardize your things or the safety of the move with the hope of getting a lower estimate. Unless it’s a colossal adjustment that we’ll have to make, most moving companies will work with you. Not being honest will just get you a larger invoice on the back end.
You don’t request an in-home survey
As a nice segue from our last don’t-do, this one is a must. A lot of moving companies will just give you a quote over the phone. Then they show up and there’s lots of boxes and a complicated move ahead and before you know it – your price starts going through the roof. When you meet in-person, then everything else is on the level. They’ll know what they’re working with and so will you. And it’s there where you’ll be able to bang out a price that works for both.
Failing to explore insurance options
Anytime anyone hears ‘insurance’ from anything other than an insurance company, they see it as a useless add-on, and while it might be true in some cases – it’s not in the case of movers. In many cases, they’re required by law to offer you basic limited liability coverage. If you own valuables AND the movers will be handling them, then it’s probably worth the few extra bucks for a peace of mind. Our crews are excellent, but accidents do happen. And if you don’t purchase a policy from the mover, themselves – then consider buying your own third-party policy. It’s pretty cheap.
Read what you sign
Sadly, moving scams are more and more common these days. Be sure to read any documents you sign and at the very least – refuse to sign incomplete or blank documents. Always be on your guard.