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NOT LICENSED NOR INSURED
I found out that Richard subcontracted the moves and the crew that showed up were in a Uhaul truck, furthermore they didn’t even have a DOT number.i have filed a complaint with FLORIDA DOT,IRS,MADE A POLICE REPORT.i have pictures of the crew members,there names too.Also my receipt.. This was done illegal and the proper authorities have been contacted and a investigation has been started.. DISCOUNT MOVERS ARE NOT A LEGAL COMPANY ANYMORE..
Wrong man in charge
crew of 3 arrived at my place on moving day as promised. Crew leader, Larry, saw the framed pictures along the walls, said we dont have packaging necessary to transport pictures. I told him Richard who previewed the move by a site visit had seen all of it. He said well no body told us about this. The second man in the crew a much younger fellow named Jason, took me aside and aid we’ll get your pictures moved, don’t worry about it we can pack them other items like pillows and blankets. what a relief, this young man was courteous and helful throughout the move. Larry was negative and dismissive of any concerns or questions. Always saying “we didn’t know about that” to any question. If he worked for me I’d fire him and put Jason in charge. Better worker, better communicator, better representative to face the public. Luis, the third guy, was also helpful and friendly. Worked hard. Larry tried to butter me up as we were finishing up, apologizing for making a crack about a tip and about his attitude, sorry Larry, too late. I gave you a tip but it was half what the other guys got, you have my girlfriend to thank for what you got. I was at $0. I hope this will improve the experience of the next customer.
“I wanted to let you know how happy we were when your men moved us from Tampa to our new address here in Bradenton. The crew was on time, fast, efficient and careful. Hats off to a job well done and Steve and I will recommend your services to anyone we come across planning a move.” -Florida
“I wanted to tell you what a terrific job your movers did for me. In this day and age of the new business maxim, ‘minimum effort for maximum price’, it’s nice to see that someone still believes in treating the customer right – and it hasn’t gone unnoticed.” -Florida
“I want you to know how happy I was when Jeff and his crew moved me from my old address to my current address in Stafford, Virginia. Jeff and his crew were on time, careful and very pleasant. Your company did a wonderful job, I am impressed and I will recommend your services to anyone I come across planning to move.”
“We had a moving job done by another company six months prior to the move you did for us that was a disaster! The job you and your men did was like a breath of fresh air by comparison.” -New York
Job Well Done
“I just wanted to take the time to tell your management how smooth and pleasant of an experience working with your moving company, and it’s employees, was during our transition. The two gentlemen you sent to us today were courteous, expedient, careful and jovial. I could think of a lot more descriptive, but I’d have to say those will do. You were also eager to help me move the next day, which most moving companies say isn’t enough notice. I hope you realize that you have something here. Don’t lose it. We need more businesses, and employees, like yours in Pinellas County, and I for once am glad I was able to support your efforts through utilizing your exemplary services. I do plan to suggest you to anyone looking for an excellent moving company as a reference, and call upon you again during our next move! Please give your two employees my thanks and yours as well, for a job well done, and pat yourself on the back, as it is well deserved!”